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Frequently asked Questions
We do our absolute best to provide excellent customer service.
Please reach out to us anytime; we’re here to help.
What is the Arnis Authority Guarantee?
We want you to be satisfied with your orders. So if you have any issues please contact us and we will work with you to make it right!
How long does shipping usually take?
After you place you order we ship within 24 hours. If your shipping destination is within the United States, you will receive your order within 2-3 business days. For shipments outside the US, your order will arrive within 7-10 business days.
Do you ship internationally?
What is your return policy? Exchange policy?
We want to make sure you are satisfied with your orders. So we offer a 30-day refund guarantee. Just reach out to one of our representatives through e-mail and they will help you to process your return and/or exchange.
How do you take care of loyal customers?
We provide special discounts to customers that have already ordered from us, subscribers on our mailing list, and people that interact with us on Facebook. So please contact us and let us know how best we can help you.